Sterling Insurance Company

PRIVACY NOTICE

Your Privacy Is Our Concern

Sterling Insurance Company has been providing quality insurance products since 1895 and we consider it a privilege to be able to assist you with your insurance needs. We also recognize that with this privilege comes responsibility - a responsibility to protect your personal privacy. We take this responsibility very seriously. This Privacy Notice is provided for information purposes only, you need not respond to this notice. If you have any questions or comments, however, you may write to: Privacy Officer, Sterling Insurance Company,
PO Box 9, Cobleskill, NY 12043

• TYPES OF INFORMATION COLLECTED
  AND FROM WHOM
  We collect nonpublic personal information about you and claimants under our insurance policies from a multitude of sources in order to facilitate the quoting and providing of insurance coverage, servicing accounts, billing, claims handling, preventing fraud, regulatory compliance, administering benefits, etc. as permitted by law. Most of the information collected, (such as name, address, date of birth, social security number, driver information, and coverage information) comes directly from you by way of insurance applications, verbal communications and transaction information such as billing and claims records. Depending upon the nature of the relationship, and when legally permitted, we may gather information from outside sources such as motor vehicle records, loss information reports, consumer reporting agencies, court records, physical inspections of our property, our affiliated companies, automobile dealers, attorneys, treating physicians, public records, lenders, the US Postal Service, claims adjusters, law enforcement agencies and you agent or broker.

• SHARING INFORMATION GATHERED
  We do not disclose personal information regarding customers or consumers to anyone except as necessary for conducting business or as permitted by law. We do not sell information.

• SECURITY POLICIES AND PROCEDURES
  All employees are restricted from accessing nonpublic personal information about customers and consumers except when they need to know information to provide services. The company maintains physical, electronic and procedural safeguards that comply with federal and state regulations to guard personal information.

• SUMMARY
  Your privacy is important to us. We do not, have not, nor intend to sell private information about you to others. We value our relationship and will endeavor to earn your trust every day.